This is a free tool that notifies your landlord of repair issues via USPS Certified Mail®. This service is free and secure.
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Your landlord is responsible for keeping your home and building safe and livable at all times. This is called the Warranty of Habitability.
Having a record of notifying your landlord makes for a stronger legal case. If your landlord has already been unresponsive to your requests to make repairs, a letter is a great tactic to start. Through USPS Certified Mail®, you will have an official record of the requests you’ve made to your landlord. Our nonprofit covers the cost of mailing this letter for you!
They were terrific because their letter got results that mine didn’t. The letters from JustFix got my landlord to do the work. Now anytime I call, my landlord gets things done.
Veronica, 45 years old
Hamilton Heights
I like that you texted me to check in on my status. You all were the first online advocacy group I’ve seen that was accessible and easy to use. JustFix’s digital platform has definitely been a game changer.
Steven, 36 years old
East New York
JustFix co-designs and builds tools for tenants, housing organizers, and legal advocates fighting displacement in New York City. We encourage tenants to take action and fight for safe and healthy homes. Want to know more? Visit our website.
Disclaimer: The information contained in JustFix does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. We can help direct you to free and/or low-cost legal services as necessary.